Effective Date: 23rd June 2025
At KaribEvents, we are committed to providing visibility and exposure for Caribbean events, producers, and service providers through our digital directory platform.
🚫 All Sales Are Final
Due to the digital and time-sensitive nature of our services, all purchases made through KaribEvents.com are final and non-refundable. This includes but is not limited to:
- Event listings
- Producer and service provider profiles
- Promotional upgrades or featured placements
- Banner ads or sponsored content
Once a listing is submitted and/or published, it is immediately incorporated into our site infrastructure and visibility campaigns, making reversal or removal infeasible.
✅ Exceptions
In the rare event of a verified technical issue or system error on our part (e.g., your listing was not published as agreed or a platform outage occurred during your live period), we may, at our sole discretion, offer one of the following:
- A complimentary extension of your listing duration
- A site credit toward a future purchase or feature
We do not issue monetary refunds under any circumstances.
🔍 Your Responsibilities
Before submitting payment, please ensure:
- All listing content is accurate and final
- You have reviewed the package details and listing terms
- You understand that our services begin processing immediately upon purchase
By purchasing a listing or service, you acknowledge and agree to this Refund Policy.
📩 Questions?
If you believe you’ve encountered a system-related issue or require support with your listing, please contact us at:
📅 Response Time: Within 1–2 business days